contact us

Have a question or need assistance? We're here to help! Whether it's about your order, sizing, shipping, returns, or product care, our customer support team is ready to assist you.

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Reach Us At:​

• Email: info@akaiijewellery.com

• Support Hours: Monday to Friday, 9 AM – 5 PM | Saturday and Sunday, 10 AM - 2.30 PM

• Address: Akaii LTD, 6 Grayling Road, Sandbach, Cheshire, CW11 4AS (Akaii LTD 16481035)

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You can also fill out our contact form, and we’ll get back to you as soon as possible usually within 24–48 hours. We value your feedback and look forward to hearing from you!