SHIPPING POLICY

Thank you for shopping with us! We are committed to delivering your jewellery items as quickly and safely as possible.

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Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

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​Shipping Rates & Delivery Times

- Standard Shipping: 3–7 business days (varies by location)

- Shipping fees are calculated at checkout based on your delivery address.

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Packaging

All jewellery comes in our signature luxury packaging to ensure you and your loved ones enjoy a special, luxury unboxing experience. If an item is returned, it must be sent back with the original packaging as stated in our Returns Policy.

International Shipping
Please note that we currently do not offer international shipping. We apologise for the inconvenience and hope to expand our shipping options in the future.

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Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

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Lost or Damaged Items
In the rare case that your item is lost or damaged during shipping, please contact us immediately, and we will assist you in resolving the issue.

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For any other inquiries, feel free to reach out to us at info@akaiijewellery.com​​

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